We specialize in luxury watches, diamond jewelry, gold jewelry, and an exquisite selection of loose gemstones. From timeless classics to unique custom pieces, Al Elmas is dedicated to high-quality craftsmanship.

Yes, we offer bespoke jewelry design services to create one-of-a-kind pieces tailored to your style and preferences.

Our policy allows for returns within 15 days of purchase. Items must be unused, in original packaging, and include a receipt. Certain items like customized jewelry and gift cards are non-returnable. Approved refunds will be processed to the original payment method. For exchanges on defective items, please contact us directly. Shipping costs for returns are non-refundable and are the customer’s responsibility.

For more details, please contact us at support@alelmas.jp.

We offer a convenient online appraisal service for gemstones, jewelry, and luxury watches. Simply fill out the forms on our website, and we’ll provide an appraisal and offer based on the item’s value. For details, visit Sell Your Gem, Jewelry & Watches. We provide a straightforward process for customers wishing to sell their jewelry or gold. Contact us for details and a valuation.

Yes, we welcome custom jewelry requests and can craft personalized designs based on your specifications.

Once your order is processed, we will send you tracking details via email so you can monitor its progress.

We provide warranties for authenticity and quality on luxury items. Please contact us for specific details on each item type.